Symantec Norton 360 Multi-Device, 5U Manual Pagina 589
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To check for a new version of the product
1
In the Norton 360 main window, click Support.
2
In the Support drop-down menu, click Check for
New Version.
This option is available only if your product is
activated. The Web page that appears displays
whether a new version of the product is available
or not.
3
Follow the on-screen instructions to download the
new product.
About Norton Autofix
Norton Autofix provides additional product support
with one-click access from the Norton 360 main
window. Norton Autofix performs a Quick Scan of your
computer and repairs problems without your
intervention. If the problem persists, you can use the
Open Support Web Site option to go to the Norton
Support Web site for help using our online forum, chat,
email, or telephone.
In addition, the Norton Support Web site provides
access to the knowledge base articles. By using these
articles, you can easily find solutions to your technical
problems.
The support technicians can help you solve more
complex problems by using remote-assistance
technology. The remote-assistance technology allows
Symantec support technicians to access your computer
as remote users so that they can perform maintenance
or service.
w
Support offerings can vary based on the language or
product.
When you click the Get Support option in the Support
drop-down menu, Norton 360 checks your Internet
connection. To access Norton Autofix, ensure that your
computer is connected to the Internet. If you use a
proxy server to connect to the Internet, you must
589Finding additional solutions
About Norton Autofix
- Norton 360 1
- Norton 360™ Product Manual 2
- Contents 3
- Contents4 4
- 5Contents 5
- Contents6 6
- About Norton 360 main window 8
- Getting Started 10
- About Norton 360 10
- 13Getting Started 13
- 15Getting Started 15
- 17Getting Started 17
- Activation protects you 18
- Activating Norton 360 19
- About your Norton Account 23
- 25Getting Started 25
- Creating a Norton Account 27
- Accessing your Norton Account 28
- About Norton Management 30
- About managing devices 34
- About the supported devices 35
- About Norton Power Eraser 52
- About updating Norton 360 53
- About LiveUpdate 54
- About Smart Definitions 57
- Checking for updates manually 60
- About Pulse Updates 63
- About Network Proxy Settings 65
- About Norton 360 status 68
- About the Norton 360 icon 70
- Monitoring your 75
- About performance alerting 81
- Turns off performance alerts 82
- Select this option if you do 82
- Battery Power option 85
- About optimization 91
- Optimizing your boot volume 92
- About the Idle Time Optimizer 93
- About the Norton Tasks 94
- About Power Source 101
- Configuring the Power Source 102
- About Norton Insight 103
- About System Insight 104
- Files of Interest: 106
- 1 Standard Trust 113
- 1 High Trust 113
- 1 Full Scan 113
- Viewing the Monthly Report 116
- Maintaining total 117
- About Security History 122
- Maintaining total protection 128
- 1 View Rule 143
- 1 Norton File Insight 143
- Searching in Security History 151
- 1 Text Files (.txt) 152
- Scanning your 163
- 165Scanning your computer 165
- About the Norton 360 scans 165
- About Computer Scan 166
- Running a Quick Scan 168
- Running a Full System Scan 169
- 1 Total items scanned 172
- Selecting the scan items 174
- Configuring the scan options 175
- Editing a custom scan 176
- Running a custom scan 176
- Deleting a custom scan 177
- About scheduling scans 178
- Scheduling a Full System Scan 180
- Scheduling a Quick Scan 181
- About Insight Network scan 182
- 1 Insight Network Quick Scan 183
- About Reputation Scan 185
- This category includes 186
- Windows executable files 186
- Executable files 186
- Scanning your computer 194
- 195Scanning your computer 195
- About Scan Facebook Wall 197
- About SONAR Protection 200
- About Real Time Exclusions 201
- About Signature Exclusions 203
- Microsoft Wordwinword.exe 206
- Microsoft Excelexcel.exe 207
- Microsoft Visiovisio.exe 207
- Microsoft Accessmsaccess.exe 207
- Microsoft Projectwinproj.exe 207
- About Silent Mode 208
- About Quiet Mode 214
- 215Scanning your computer 215
- About User-Specified Programs 218
- Programs 220
- About boot time protection 221
- Protection 222
- 1 "\Program Files\Norton 225
- Responding to 227
- Responding to security issues 236
- Understanding 237
- Types of risks 239
- Types of threats 240
- Types of viruses 241
- Doing routine 243
- About custom task 244
- Running custom tasks 245
- About scheduling backups 248
- Doing routine tasks 250
- Keeping secure on 251
- About firewall rules 254
- About Traffic rules 255
- About Program rules 257
- Customizing a program 261
- Removing a program 262
- Using the Add Rule Wizard 263
- About the Smart Firewall 265
- Allowing a blocked program 276
- Removing a firewall rule 277
- About Reputation Firewall 279
- About Intrusion Prevention 285
- AutoBlock 289
- About Download Insight 293
- Download Insight Full Report: 300
- About Norton AntiSpam 303
- About spam filtering features 305
- 1 Outlook 2010 64-bit 307
- 1 Thunderbird 307
- 1 Windows Mail 307
- AntiSpam 310
- 1 Domain 312
- About Web Query 316
- About Network Cost Awareness 320
- 1 No Limit 321
- 1 Economy 321
- 1 No Traffic 321
- About Antiphishing 326
- About Norton Safe Web 329
- 1 Click Search 336
- About Identity Safe vaults 341
- 1 Reset your Identity Safe 343
- Resetting Identity Safe 350
- Accessing Identity Safe 351
- 1 The Norton Toolbar 352
- Securing your sensitive data 356
- 1 Quickly launch your login 357
- 1 View or update your 357
- 1 Change your login settings 357
- About Edit logins 359
- Saving logins 361
- Editing logins 362
- 1 Click Validate 364
- About Edit Cards 368
- 1 Automatically fill forms 369
- Adding cards 370
- About Edit Notes 373
- Editing Notes 374
- 1 Identity Safe Backup Format 376
- 1 Plain text 376
- About Browsing Options 378
- 1 Yes, Save Automatically 379
- 1 No, Never Save any 379
- 1 Ask before saving 379
- About Password & Security 380
- Password Security 381
- 1 Ask for my password 383
- Settings 395
- Protecting your 399
- Protecting your home network 402
- 1 The device does not have a 403
- Setting up Remote Monitoring 406
- Turning off Remote Monitoring 408
- 1 The name or description 409
- Editing device details 411
- Editing network details 413
- Viewing the device details 422
- Security Map 423
- Keeping your PC 425
- Running Registry Cleanup 430
- Running Diagnostic Report 430
- About Startup Manager 431
- Managing startup items 433
- About backups 436
- About backup preparation 437
- About backup set 441
- Creating a new backup set 442
- About backup file categories 444
- About backup file extensions 450
- 1 Summary tab 454
- 1 Where tab 454
- About backup locations 459
- Choosing a backup location 465
- Deleting a backup set 468
- Backing up your files 469
- Restoring files 470
- Selecting files to restore 474
- 1 The name of the backup set 478
- Backup Drive 481
- 1 Perform backups 483
- 1 If you use automatic 483
- 1 Regularly check the 483
- 1 Some drives use older 485
- 1 If you use automatic or 485
- 1 To avoid accidentally 485
- Speed limitations 488
- 1 Fastest (recommended) 489
- 1 High usage 489
- 1 Moderate usage 489
- 1 Low usage 489
- Customizing 497
- Customizing settings 498
- About Norton 360 Settings 498
- 499Customizing settings 499
- 501Customizing settings 501
- About Antivirus settings 504
- 505Customizing settings 505
- 507Customizing settings 507
- 509Customizing settings 509
- 513Customizing settings 513
- 515Customizing settings 515
- 1 Show SONAR Block 517
- 519Customizing settings 519
- 521Customizing settings 521
- 523Customizing settings 523
- 525Customizing settings 525
- 529Customizing settings 529
- About Firewall settings 530
- 531Customizing settings 531
- 533Customizing settings 533
- 1 Analyze the network traffic 535
- 1 Block the suspicious 535
- About Filter settings 541
- About My Network settings 543
- 545Customizing settings 545
- About backup settings 546
- 549Customizing settings 549
- 1 Easily track 552
- 1 Quickly 552
- 555Customizing settings 555
- 557Customizing settings 557
- About Administrative Settings 558
- 559Customizing settings 559
- 561Customizing settings 561
- 563Customizing settings 563
- 565Customizing settings 565
- 567Customizing settings 567
- 569Customizing settings 569
- 571Customizing settings 571
- 573Customizing settings 573
- 1 Firefox Temporary File 574
- 1 Firefox History Cleanup 574
- About Remote Management 580
- Finding additional 585
- About upgrading your product 586
- About Norton Autofix 589
- About Support 592
- About Norton Support Web site 593
- About phone support 595
- Getting support by phone 596
- Support policy 597
- Worldwide service and support 597
- ClubNorton 598
- Uninstalling Norton 360 599
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